U.S. Border Woes

I don't work there, nor do I want to.   I've always enjoyed challenges, but about 2 years ago, I had my first run-in with the United States Custom and Border Protection guys/gals.  The parent company, Gatekeeper Systems Inc., of where I work, Deep Development Corp., sent me down to service some school bus systems. 

I've travelled quite a bit with DDC, going to trade shows, demo's, fishing for bodies, etc.. etc..  but none of those have prepared me for what was to come.  For I didn't know I needed a Service Agreement or Warranty Paper stating that I am in fact going down to repair systems that are under warranty.  A huge slap on the wrist, 4 hours and 20 fingerprints (each finger and thumb once, four fingers for the left, four for the right then thumbs again) later, I was denied entry and sent back to Canada.  I went back to the office at 2 in the morning to grab the paper work and successfully crossed the border.  It was a long night, as I planned on crossing the border at 10pm to rent a hotel in Seattle for the night to catch a flight in the morning, but in the end, I didn't get any sleep, almost passed out drive down to Seattle, learned my lesson, and caught my flight on time.